Thread: 50M This is just Bad Business
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Old 16-08-2011, 05:55   #10
Nopanic
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Join Date: Jan 2011
Location: Northwest
Posts: 2,249
Nopanic has reached the bronze age
Nopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze age
Re: This is just Bad Business
Quote:
Originally Posted by jb66 View Post
Levels are within perfect range, can't believe a tech is being suggested when we don't even know if the op is using the hubs crappy wifi
Well believe it .. if a customer has called up multiple times and no issue is found .. its common sense to replace the equipment .. might as well do with with someone who knows what they are doing (apparently ) sending a tech is also a good will gesture to show the customer we are willing to investigate everything possible to save from losing them.

This doesn't go for every call . obviously ..
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