Quote:
Originally Posted by jodiepe
hello guys, I have sky broadband ( http://www.sky.com/shop/broadband-talk/) and so far i have been quite happy. However they say that my broadband is up to 20MB but i have never been able to get not even close that bandwith! Which broadband tests can you guys advise me. Please let me know. Also, I would like compare my speed with yours. Currently I am reaching in my area (north london) 8/9 mb. Is that good or bad? thanks everyone |
If when you signed upto Sky BB you were told to expect 20Mb then your 9Mb speed is disgusting and I would be on the phone shouting and telling the internet world what a crap service you have.
Usually Sky policy is to tell new users to expect LESS than the speed they will get. If someone at sky told you you'll get 20Mb then ring sky.
They will for a FACT allow you to disconnect for free because they are not interested in unhappy BB customer as they are currently trying to build a good reputation. So they're releasing anyone who is getting less than to quoted speeds.
If you were told to expect 8/9Mb and you're getting 8/9Mb then I don't see a problem.
---------- Post added at 23:50 ---------- Previous post was at 23:49 ----------
Quote:
Originally Posted by jodiepe
hello guys, I have sky broadband ( http://www.sky.com/shop/broadband-talk/) and so far i have been quite happy. However they say that my broadband is up to 20MB but i have never been able to get not even close that bandwith! Which broadband tests can you guys advise me. Please let me know. Also, I would like compare my speed with yours. Currently I am reaching in my area (north london) 8/9 mb. Is that good or bad? thanks everyone |
If when you signed upto Sky BB you were told to expect 20Mb then your 9Mb speed is disgusting and I would be on the phone shouting and telling the internet world what a crap service you have.
Usually Sky policy is to tell new users to expect LESS than the speed they will get. If someone at sky told you you'll get 20Mb then ring sky.
They will for a FACT allow you to disconnect for free because they are not interested in unhappy BB customer as they are currently trying to build a good reputation. So they're releasing anyone who is getting less than to quoted speeds.
If you were told to expect 8/9Mb and you're getting 8/9Mb then I don't see a problem.
By the way Sky
WILL of recorded your initial phonecall and all quotes by the rep.