Quote:
Originally Posted by Nedkelly
How many of you who have had a fault been charged for the tech that comes out ? .Even if its your fault ie cut the cable etc etc .What do sky charge for a call out after the first year and after the equipment is yours .Bt charged by friend £75 for the privalage to fix the fault  |
I have chopped my cable with a spade and not been charged and again when we removed the front wall, both required repulls of over 400 mtrs and no charge for both faults.
I have had 3 of the old analogue boxes replaced due to faults and my V+ has been replaced twice again with no charge and all done for free for the last 17 years.
Every technician visit has been within a couple of days and we do not get preferential treatment being staff we join the queue.
I did try SKY while still a Cable customer and had 3 replacement boxes in 4 moths and each engineer visit was at least a week away, we got out of the contract due to them not being able to provide a service.
After 12 months with SKY you either pay around £10 per month to get a tech for free and replacement equipment or try spitting your dummy out and demand a replacement which takes time.
I prefer the easy route were I can pick up a phone and all faults are sorted for free.
Plus I get this below and do not want the 1.5Mb promised by all the ADSL providers in my area imagine getting less than a 20th of the speed below.
