Quote:
Originally Posted by PhlangePhace
Trying not to sound like a broken record, but just happened across this thread and was totally unaware of this refund proposal.
Appears it was announced approx 3 weeks ago.... well no email here nor has any credit been applied to my account as yet.
I'm not one to be impatient and jump straight in.... so does anyone know if the emails are still going out? (3 weeks after announcement)
How long should I leave it until phoning up to query it?
My last bill was generated 12/07 so I'm thinking I should wait until my next bill is generated on/around 12/08 .... that seem reasonable?
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Quote:
Originally Posted by Mimar
No email or credit as yet for me so rang up today and was advised it could be up to 8 weeks from the start of July.
Mimar
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Still nothing, a month later and after another bill has been generated.
I'll leave it another couple of weeks then, I guess.... its a shame that it looks like I'm going to have to chase this up rather than it happen automatically, as it has with everyone else.