Quote:
Originally Posted by jagsman
After reading through some of the posts on here, I find it totally unbelievable that some posters are telling people, that to get an up-to-date EPG, you should do a manual update. The sad thing about this, is that these posters are right in what they are saying.
The problem I have, is that along with this advice, their posts should be filled with some heavy duty industrial language aimed at Virgin. But they dont. Why not? We are paying a premium of £3 per month for the "privelige" of having TIVO, but what is the extra money for? Well it's not for a decent EPG, is it?
The FA announce on Tuesday that the England game is off. I go out on Wednesday morning and buy a newspaper, and its tv schedule is more up to date than my TIVO EPG. What <Deleted> century are we living in here? Its a complete embarassment. Virginmedia's flagship product, slower than the print media.
I know someone suggested that the EPG servers would not be able to cope if everyone was updated at the same time. Well why not stagger it? At the moment they are only updating every 24hrs or so, what the hell are the EPG servers running on, some tech's laptop. This is a multi-billion pound company who's aim is to make the fastest digital experience for all its consumers, yet it cannot update 50,000 boxes more than once a day. What's going to happen when it rolls out TIVO to all its customers? Updates once a fortnight?
If Freeview and Sky can have an up-to-date EPG, then so should we. No compromises, excuses or <Deleted> Just get it done.
|
I had a mini-rant about this on my blog last night. I'd love to know how much of the £3 monthly fee is going to Tribune, because in the past I've felt like I've been doing their job for them. I couldn't believe it when I saw the online TV schedule which showed that the England game was still on.
If VM feel confident enough to publicly consider rolling out free Wi-Fi, then surely the infrastructure is in place to update the EPG at regular times throughout the day, without user intervention.
How can VM have the best network but the most inaccurate EPG? Apps, Wishlists and Catch-Up TV don't mean much when your PVR misses episodes from Series Links due to rubbish metadata.