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badhairday · 13-08-2011, 10:51

As this Depression bites I,(like many others), have no choice but to look for ways to save cash.
I never use my phone so see no need for the £13.90 a month expense.
The TV I need can be seen with Freeview.
So all I really need is my broadband connection with which I can use voip telephone services.
I am sure I am not the only one considering these options.

Has anyone been able to downgrade to Broadband only with VM ?
If so was it/is it hassle free ?

I did phone VM customer services a few months ago and got the impression that it was not possible, even if I cancelled then returned.
However I did wonder had I taken it further and asked at Retentions would they have told me something differant.

I would be grateful for anyones experiences with this as time is pressing and I have to start making cuts asap.

Thanks

13-08-2011, 10:51	#1
badhairday Inactive Join Date: Sep 2008 Location: London..init Services: Virgin Media Posts: 93	Downgrading to broadband only As this Depression bites I,(like many others), have no choice but to look for ways to save cash. I never use my phone so see no need for the £13.90 a month expense. The TV I need can be seen with Freeview. So all I really need is my broadband connection with which I can use voip telephone services. I am sure I am not the only one considering these options. Has anyone been able to downgrade to Broadband only with VM ? If so was it/is it hassle free ? I did phone VM customer services a few months ago and got the impression that it was not possible, even if I cancelled then returned. However I did wonder had I taken it further and asked at Retentions would they have told me something differant. I would be grateful for anyones experiences with this as time is pressing and I have to start making cuts asap. Thanks