[Sephiroth]

I think some caution is required here in terms of what one might expect by way of reduced contention.

VM's residential claim for the 10 meg residential service is 9.66 Mbps; for the business service it is 8.7 Mbps. That would be over common infrastructure with QoS implemented. So, caution there.

So, when thinking of going for Business Broadband (which I'm doing), you must ask VM to tell you what speed YOU can expect and then ask them to justify that.

Other parts of VM's business web site led me to raise an eyebrow or two.

1/
"Help is always on hand - a 24/7 FreePhone (0800) number gets you through to our dedicated Business Support Team, reassuringly based here in the UK."

You can draw yor own conclusions about VM's realisation of how customers feel about Indian call centres, yet do nothing about it.

2/"
Virgin Media Business uses 21st-Century fibre optic cable to deliver broadband, not last-century copper wires, (sometimes the last few metres may be a coaxial depending on the location of the premises being supplied)."

I seriously doubt the truth of this "21st-Century" claim. What about all the areas cabled up in the 1980s and 1990s? VM would be replacing the 1980s stuff, but the 1990s fibre? I also feel that one could be led to believe that in most cases it'll be fibre to the home. There is no other way one could interpret that paragraph unless fairly savvy about such matters. Or is it fibre to the business?

Anyway, I'll see what VM have to say about their 50 meg business service; I'll make the right challenges and hope to come away with a good feeling. But this is more in hope than expectation.