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Old 04-08-2011, 08:50   #136
BenJSmyth
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Join Date: Jan 2011
Location: Crawley
Services: Sky TV in the living room, Freeview in the bedroom. Plusnet Unlimited Fibre
Posts: 632
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Re: Got my £50 refund email today - anyone else?

Quote:
Originally Posted by passingbat View Post
You shouldn't need to wait for your next bill. My credits appeared on 'My Virgin Media' under 'Charges since your last bill'. The first fifty was automatic. the second appeared later in the day that I phoned them.
I shall phone them again then. Nothing has appeared on charges since last bill. I actually don't mind it being spread across two months' bills. It means I get two at pretty much half price which is ok - providing I get it at all!

I shall phone again today and let you know what happens. 4th attempt this will be!
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