Cable Forum - View Single Post

hval · 03-08-2011, 10:04

Masque,

Thanks for replying. I shall have to seriously, seriously think that one through. Even though, in all likely hood, I will still be with Virgin Media in one years time, I really do not like using them. Eleven years with Virgin Media have proven to me how really, really bad a customer experience it is. The ability of being able to terminate my VM provision with twenty eight days notice is something I do not dismiss lightly.

If Virgin Media were to offer to upgrade me (I wouldn't even expect the six months at a lower cost) whilst not forcing me to sign a contract I would go for it.

Unfortunately the same extremely poor service can be said for every other Internet provider in the UK.

---------- Post added at 11:04 ---------- Previous post was at 10:58 ----------

BenMcR,

Sorry you are correct. The link you gave me sent me to a page that told me to log on, and wouldn't let me. I missed the link at the top which took me to customer news

I have one of the NTL: 250. Modems. A little blue thing.

03-08-2011, 10:04	#800
hval Inactive Join Date: Jan 2008 Posts: 29	Re: Vmng300 Masque, Thanks for replying. I shall have to seriously, seriously think that one through. Even though, in all likely hood, I will still be with Virgin Media in one years time, I really do not like using them. Eleven years with Virgin Media have proven to me how really, really bad a customer experience it is. The ability of being able to terminate my VM provision with twenty eight days notice is something I do not dismiss lightly. If Virgin Media were to offer to upgrade me (I wouldn't even expect the six months at a lower cost) whilst not forcing me to sign a contract I would go for it. Unfortunately the same extremely poor service can be said for every other Internet provider in the UK. ---------- Post added at 11:04 ---------- Previous post was at 10:58 ---------- BenMcR, Sorry you are correct. The link you gave me sent me to a page that told me to log on, and wouldn't let me. I missed the link at the top which took me to customer news I have one of the NTL: 250. Modems. A little blue thing.