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Zhadnost · 03-08-2011, 07:16

I don't think I've ever had a letter detailing a speed upgrade. I don't know how long I've been a customer, but I remember paying £50/month for 1Mbit.

I know someone who is on the tariff that eventually became the 20/30Mbit tariff, who is using an Ambit 100. As you'd expect, he doesn't get close to 10Mbit, and tbh I didn't know that it was still supported on the network.

It doesn't matter how much I tell him to, he won't call up to get it replaced because he's scared that they'll put his bill up. (since his connection speed will be faster than when he signed up for it).

An opt-out email announcement service wouldn't be too much hassle.

03-08-2011, 07:16	#794
Zhadnost Inactive Join Date: Sep 2004 Services: XXL Broadband, Phone Posts: 604	Re: Vmng300 I don't think I've ever had a letter detailing a speed upgrade. I don't know how long I've been a customer, but I remember paying £50/month for 1Mbit. I know someone who is on the tariff that eventually became the 20/30Mbit tariff, who is using an Ambit 100. As you'd expect, he doesn't get close to 10Mbit, and tbh I didn't know that it was still supported on the network. It doesn't matter how much I tell him to, he won't call up to get it replaced because he's scared that they'll put his bill up. (since his connection speed will be faster than when he signed up for it). An opt-out email announcement service wouldn't be too much hassle.