Quote:
Originally Posted by Jameseh
Its a nationwide company who don't need to tell you if/when channels are coming etc. You sign up on the premise you get what they are currently offering for the length of your contract, if at the end of that a rival is offering what you want then you move there.
|
Totally agree with some of your points however the real problem is the lack of communication from Virgin. Sure they are not obliged to tell us everything they've got going on behind the scenes however their usage of the term coming soon is laughable.
Brand loyalty can be a big thing, and some people will never go to SKY, however brand loyalty is being tested. SKY content wise just seem to be getting better and better all the time. Virgin are ahead tech wise but content wise SKY just keep moving further and further ahead. SKY Go and SKY Anytime+ are great additions for SKY. I suppose loyal Virgin customers are getting tired of hearing about what SKY are adding for their customers free of charge with a price freeze for the next 12 months. Loyal Virgin customers want to know what Virgin plan to offer, before their loyalty finally runs out.
I'm currently out of contract considering my options. I'm not interested in TiVo, only content. If Virgin can deliver Premier Sports, SKY Anytime and some new HD channels within the next 2 months then I'll happily stay. If nothing new comes soon then it's SKY for me. I want to remain a Virgin customer but Virgin are failing to supply what I demand.