Quote:
Originally Posted by RobboEdin
I think it makes a difference because I have asked repeatedly on many fora for former S1 owners who installed pre-April to come forward and say that they have received this £50 cashback and nobody has done so.
I think that this cashback is ONLY being given to pre-registered, existing customers who all had to wait until April to get installed. It was they that were promised a great deal and never got it. The former S1 owners got a great deal which was two months earlier install.
Ben, you keep using the 'should' word. Surely somewhere in Virgin Media the criterion for this cashback must be known and must be getting applied to billing systems?
IF CUSTOMER PAID £149.95 FOR TIVO ACTIVATION
AND CUSTOMER EQUALS PREREGISTERED NOT S1 OWNER
AND INSTALL IN APRIL OR LATER
APPLY £49.95 CREDIT TO ACCOUNT
|
I'm a previous S1 owner (and a 15 year virgin/ntl subscriber with V+) and have not had amy email about a refund.
If this is true than I'll not be happy.