Quote:
Originally Posted by denphone
Most of these customers were students who cancel their subscriptions around this time of year and will come back in the Autumn.
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I suppose Virgin Media and other similar companies let customers go if they can't get them to upgrade or spend more if they are on those crazy cheap deals like 3 mobile deals when they used to offer something mad like 1,500 minutes,2000 texts for £9.50 back when they first started sim only deals, customers like that are a drain on the company and sometimes it's usually best to let them go if they are not willing to upgrade or spend more.