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					Originally Posted by merciarich  Why not change providers then, if your current ISP has changed your profile? 
I use Invictel - www.invictel.co.uk  - never had any issues. They're a small company but means I get a more personal service    
Got this result from Invictel's site:
 
Your exchange is ADSL enabled, and our initial check on your postcode indicates that your line should be able to have an ADSL broadband service that provides a fixed line speed up to 2Mbps.
 
Our check also indicates that your line currently supports an estimated ADSL Max broadband line speed of 7.5Mbps; typically the line speed would range between 6.5Mbps and 8Mbps. | 
	
 
Why would I do that?  The limitation is BT and their copper not the ISP.