Quote:
Originally Posted by PhlangePhace
Trying not to sound like a broken record, but just happened across this thread and was totally unaware of this refund proposal.
Appears it was announced approx 3 weeks ago.... well no email here nor has any credit been applied to my account as yet.
I'm not one to be impatient and jump straight in.... so does anyone know if the emails are still going out? (3 weeks after announcement)
How long should I leave it until phoning up to query it?
My last bill was generated 12/07 so I'm thinking I should wait until my next bill is generated on/around 12/08 .... that seem reasonable?
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Called them a couple days ago as not in receipt of either the refund or the email. I was assured that emails are still being sent out the refund would follow. My install was back in Feb.