Quote:
Originally Posted by Horizon
50,000 have taken tivo.... pretty good since its only been available for a few months.
Revenue up, but they lost 36,000 customers overall. Not good. Revenues need to be increased with more customers not continual price rises for existing customers.
|
Well on the first point which is Tivo remember most of these sales were done with existing customers so l think the next quarter results will be more interesting on that score, now with revenue increasing well obviously existing loyal customers are spending more and having more services so thats why that is up l suspect and on the final point in which they have lost 36,000 customers well l think this is down to a variety of factors which are the economic conditions at this present time, prices rises which l think is a big no no with customers at this present time and maybe not offering some customers retention deals when their contract has ended.