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Old 25-07-2011, 19:11   #117
RobboEdin
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Join Date: Oct 2009
Posts: 2,070
RobboEdin has reached the bronze age
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Re: Got my £50 refund email today - anyone else?

Quote:
Originally Posted by blackthorn View Post
Yes me too I`ve had the refund twice with only 1 tivo box. Now I`m an honest sort of chap so I`ll have a good think today about ringing up to query whether this is correct or not.
Did you initially speak to either CEO office, CS or retentions and argue the case for a £50 refund which was agreed and applied before the automatic process gave you another £50?
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