Quote:
Originally Posted by blackthorn
Yes me too I`ve had the refund twice with only 1 tivo box. Now I`m an honest sort of chap so I`ll have a good think today about ringing up to query whether this is correct or not.
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Did you initially speak to either CEO office, CS or retentions and argue the case for a £50 refund which was agreed and applied before the automatic process gave you another £50?