Quote:
Originally Posted by dilligaf1701
I've had awful customer service with both VM and Sky which is a shame as there's just no need for it 
Luckily at least with sky I now don't speak to standard customer services and the ones I deal with now are great.
With VM it's always been (in my case) one or two people that have ruined it for me. On the whole it's been ok. |
What i've learned in the week i have been with Sky is that the CS reps know how to apologize for the cockups much better than anyone else ..they're very good at it ,shame it has to get that stage in the first place