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RamJet · 21-07-2011, 23:09

woke up this morning - broaddband & TV crashed out completely ( had happened briefly 2 days ago )

rang call center - they said area fault -

eventually at about 11.00am TV & Broadband came on again at same time

now this evening at about 10.30pm exactly the same has happened again - ie TV & Broadband crashed out

- rang call center - tooks ages - same checks they did early this morning

same assureances it would be fixed within 24 hours ( ? time to up 24 hours - why so long ??? )

this is hopless - why is Virgin equipment failing all the time - 2nd time in 1 day :-((

ps : sending this message via my emergency dial-up account as of course I have no Broadband !

21-07-2011, 23:09	#1
RamJet Inactive Join Date: Dec 2003 Posts: 328	2nd major crash Brighton Area woke up this morning - broaddband & TV crashed out completely ( had happened briefly 2 days ago ) rang call center - they said area fault - eventually at about 11.00am TV & Broadband came on again at same time now this evening at about 10.30pm exactly the same has happened again - ie TV & Broadband crashed out - rang call center - tooks ages - same checks they did early this morning same assureances it would be fixed within 24 hours ( ? time to up 24 hours - why so long ??? ) this is hopless - why is Virgin equipment failing all the time - 2nd time in 1 day :-(( ps : sending this message via my emergency dial-up account as of course I have no Broadband !