Quote:
Originally Posted by Jameseh
Sorry. Did you call retentions? I got the offer (two current plus new one free) last week after the regular line had no idea about the offer at all.
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No I didn't unfortunately, stupidly I called the number listed in the leaflet advertising the offer expecting the Staff to be aware of the offer that they were advertising.
Not sure where the call centre was based, the guy sounded American but I don't think they have any US call centres so I am guessing he was in the UK.
It was installed today so its probably a bit late to sort it now. Already not impressed it lasted an hour before all the channels and network connectivity disappeared, was on the phone for an hour getting it fixed and was passed through 5 times.