Quote:
Originally Posted by Jameseh
I meant instead of him getting a 3rd box he cancelled his 2nd so the free one became the 2nd one. You were wanting to get free 2nd and 3rd boxes meaning they're giving away £12.50 instead of £6.25.
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No I only wanted to get 1 free, paying £6.50 as I currently do but having 3 boxes which the leaflet made out I could do but the call centre said no, I could only swap a box and drop the charge which doesn't really make much sense as they are getting less money from me now that if they had gone along with what I wanted.