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B. Keeper · 17-07-2011, 21:56

Good news! I have finally sorted it out with the help of Demon helpdesk.
I have had to change the account settings on my email account. Until Monday night the original settings were fine, but some thing has changed between my pc and the Demon server. I had to change the outgoing mail server (SMTP) from ntlworld.co.uk to post.demon.co.uk (Virgin told me to change it to virginmedia.com, but that was no good); I had to enable "my outgoing server requires authentication" (previously not enabled); change the incoming server to 110, and the outgoing server (SMTP) to 465, using SSL encrypted connection. I also needed my password reset as I had no idea what it was!

And then it worked fine. What a relief.

17-07-2011, 21:56	#9
B. Keeper Inactive Join Date: Jul 2011 Location: New Forest Services: 20mb broadband, XL TV Posts: 4	Re: Quick Outlook 2010 Prob (I Hope!) Good news! I have finally sorted it out with the help of Demon helpdesk. I have had to change the account settings on my email account. Until Monday night the original settings were fine, but some thing has changed between my pc and the Demon server. I had to change the outgoing mail server (SMTP) from ntlworld.co.uk to post.demon.co.uk (Virgin told me to change it to virginmedia.com, but that was no good); I had to enable "my outgoing server requires authentication" (previously not enabled); change the incoming server to 110, and the outgoing server (SMTP) to 465, using SSL encrypted connection. I also needed my password reset as I had no idea what it was! And then it worked fine. What a relief.