Thread: TiVo Upgraded to TiVo - Is contract only for TiVo or whole package?
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Old 17-07-2011, 13:31   #10
kop32
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Join Date: May 2009
Services: Sky Q Silver, 2 x mini boxes,VM 150mb broadband and VM phone with anytime calls.
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Re: Upgraded to TiVo - Is contract only for TiVo or whole package?
Quote:
Originally Posted by nfs6600 View Post
"Money Back Guarantee: Media: Available to new customers and existing customers taking a new service."

A service would be adding TV, Broadband or Phone as a brand new addition. TiVo is an upgrade if you already have TV. Such as taking out wireless, getting more channels etc is an upgrade.
What part of the title "Introducing our new TiVo service" don't you get?,anyway,as someone who returned their TiVo box after 12 days and got a full refund I can speak from experience,unlike yourself who are only giving your opinion of the policy,if you dont believe me I suggest instead of wasting your time replying to this post you actually call Virgin Media and get their view,who knows you may be suprised and be wrong for once
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