Quote:
Originally Posted by KenK
It's fairly standard. Whoever's got the contract to develop the software provides occasional 'code drops' for the customer to try out and report back on. Maybe this hasn't happened often enough in this case; but why should VM spend staff time on a process that they're paying someone else to provide.
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Maybe because the process clearly isn't working. Surely after this number of shoddy firmware updates and delays someone should realise something is up and be on Netgears back - send in some of their team to work alongside them and get the issues fixed once and for all.