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alexcopeland · 15-07-2011, 00:48

I've been on VIP50 for the last 7 months or so and recently called VM to enquire about taking up Tivo. I was quoted 49.95 as a one off fee for the Tivo 500 box and 3 quid extra per month for the service. I tried to get VM to drop the 3 quid fee per month as I was on VIP50 but they wouldnt back down. I'm not being funny but new customers to VIP50 look like they get it included when I check the Virginmedia.com site. Surely existing customers like myself should get the same deal?

15-07-2011, 00:48	#1536
alexcopeland Inactive Join Date: Jun 2003 Location: Stevenage, Herts Age: 45 Services: Talk Weekends SupreFibre 70 Posts: 519	Re: VIP/VIP+ New and Improved VIP Package I've been on VIP50 for the last 7 months or so and recently called VM to enquire about taking up Tivo. I was quoted 49.95 as a one off fee for the Tivo 500 box and 3 quid extra per month for the service. I tried to get VM to drop the 3 quid fee per month as I was on VIP50 but they wouldnt back down. I'm not being funny but new customers to VIP50 look like they get it included when I check the Virginmedia.com site. Surely existing customers like myself should get the same deal?