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Charliedontsurf · 10-07-2011, 22:26

You can add services without entering a new contract. Ring in ask for the services and explain 'you don't want a new contract, you'll be told its not possible.

Go through to "retentions" tell them the same, if you have a good payment record but a history of bad service(like me) they may well agree when you explain you're not confident in VM to take a new contract but will take extra services, and pay for them services for a longtime if they work.

If that doesnt work email Mr Berkett. I'm not sure if this will work for you but it works for me but then I had a nightmare first 6 months with VM and will NEVER enter a new contract with them.

But I'm happy to take extra services if they appeal to me but not at the price of a new contract.

10-07-2011, 22:26	#4
Charliedontsurf Permanently Banned Join Date: Jun 2011 Services: Sky+HDx4,Skyworld+Multiroom. VM 50Mb Posts: 314	Re: VIP package You can add services without entering a new contract. Ring in ask for the services and explain 'you don't want a new contract, you'll be told its not possible. Go through to "retentions" tell them the same, if you have a good payment record but a history of bad service(like me) they may well agree when you explain you're not confident in VM to take a new contract but will take extra services, and pay for them services for a longtime if they work. If that doesnt work email Mr Berkett. I'm not sure if this will work for you but it works for me but then I had a nightmare first 6 months with VM and will NEVER enter a new contract with them. But I'm happy to take extra services if they appeal to me but not at the price of a new contract.