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Originally Posted by davidthornton
The reason the Superhub didn't have bridge mode from the beginning will likely be either:
a) The VM team that designed the Superhub specification wanted all customers to use their router and only as a router, so the company could further control the experience of their customers and perhaps be able to roll out features such as public wifi like "BT Fon".
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Nope. The SuperHub cannot do this, as I said earlier
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I suspect that is actually what VM are hoping, perhaps because they don't really want users using bridge mode hence why it wasn't originally offered as part of the Superhub
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Possibly, because the majority of customers don't and won't use bridge mode, because they would much rather 'plug in and go' - which they weren't doing before. They were getting the modem installed and then phoning Virgin because they could get the router to work with the modem for whatever reason or get the router set up on Wireless etc.
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What were all these customers mostly doing before they received the Superhub? Plugging their computer directly into a modem or supplying their own router?
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Or possibly using the Virgin supplied router that Virgin were doing since 2008
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How many of those using the Superhub in router only mode will be doing double-NAT with their previous router just plugged into the Superhub because they don't understand why their old router is superflous, or cannot be bothered to switch to the wifi within the new Superhub?
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Very little. If they are, then that's their own choice. But then I don't believe the majority of customers are that ignorant of how to follow the setup instructions provided with the SuperHub.
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How different is the standard 10Mbit hub from the Superhub?
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Not very. To be honest, I don't expect the 10Mbit Hub to be around indefinately. Once the costs to make the SuperHub reduce enough, then I bet everyone will get one
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I suspect when a Superhub user experiences a problem in bridge mode, in the future, the tech support will immediately tell the user to revert to router mode as part of the diagnosis script. I can tell you that if I was told to do that, I would be annoyed.
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Actually I'm guessing they'll treat it exactly the same as they do with the current standalone modems and ask a customer to connect their PC direct to the correct 'modem only' port of the SuperHub to rule out any problems with the customers own router.
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No, but my point is not every customer has the same requirements so not all should be treated the same. If some want to pay for a standalone modem, which they've had for free for a decade, consider offering it.
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Not going to happen.