Quote:
Originally Posted by i love virgin
Got my refund email yesterday.
Have to say a big well done to virgin media for doing this as they didn't have to so a big pat on the back from me.
We will now have to see how long it takes them to credit our accounts now.
One thing I would like to know is the box ours or are we renting it?
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We rent the box but the good thing is all repairs are done free of charge by Virgin even if that means that they end up giving you another box.