Cable Forum - View Single Post

07-07-2011, 10:21

Guys guys, go down the CEO route, ignore the VM reps baiting you on here.

You'll have a beta firmware with Modem Mode within the week. Just fire off a structured email to them, no sarcasm etc - they are top people in high-level complaints and curiously take complaints of attitude and the like about their 'regular' contact centre/2nd line staff seriously.

07-07-2011, 10:21	#489
theoldbill Guest Services: 100mb VM (R27T2) & 2x 8mb Ipstream MAX dsl (Plusnet, IDnet) Posts: n/a	Re: Superhub Firmware Beta Test Guys guys, go down the CEO route, ignore the VM reps baiting you on here. You'll have a beta firmware with Modem Mode within the week. Just fire off a structured email to them, no sarcasm etc - they are top people in high-level complaints and curiously take complaints of attitude and the like about their 'regular' contact centre/2nd line staff seriously.