Cable Forum - View Single Post - Superhub Superhub & Virgin Media Business

ccarmock · 07-07-2011, 01:15

I gather the upgrade fee for existing customers is £50
I had a call back from VMB and had a much longer conversation with someone who seemed very clued up on the next steps.

He acknowledged the delay and apologised. Said there were multiple reasons but one of them IS firmware related on the business Superhub. I asked about that device and was told it is identical hardware to the residential one but with a different version of firmware with the extra L2TP options in. However some good news is that the modem part will form the L2TP tunnel to support fixed IP not the router side and thus bridge mode will be supported, though not at launch.

He told me the likely launch time is during August as they are waiting on Netgear to issue new firmware.

07-07-2011, 01:15	#84
ccarmock Inactive Join Date: Jun 2008 Posts: 804	Re: Superhub & Virgin Media Business I gather the upgrade fee for existing customers is £50 I had a call back from VMB and had a much longer conversation with someone who seemed very clued up on the next steps. He acknowledged the delay and apologised. Said there were multiple reasons but one of them IS firmware related on the business Superhub. I asked about that device and was told it is identical hardware to the residential one but with a different version of firmware with the extra L2TP options in. However some good news is that the modem part will form the L2TP tunnel to support fixed IP not the router side and thus bridge mode will be supported, though not at launch. He told me the likely launch time is during August as they are waiting on Netgear to issue new firmware.