Well I haven't contacted anyone about this and just received the following email:
Quote:
Hello
Thanks for being one of the first to get Virgin Media TV powered by TiVo. We hope you're enjoying next generation TV as much as we are.
We know you bought our 1TB TiVo® box for £149.95. Since then, we've dropped the price to a brilliant £99.95 to celebrate the launch of our new ad campaign.
We always want to make sure you're getting the best deal there is. That's why we're giving you a £50 refund on your Virgin Media account, so you'll be paying our new and improved price. Your refund will appear on your bill in the next two months, and you'll spot it as a £50 credit.
If you've already given our team a call your £50 refund will be with you in the next two months. We hope you enjoy your brand new TiVo® service!
Kind regards
The Virgin Media team
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So it looks like its going to be an automatic refund with no action required.
Phil