[Stephen]

Originally Posted by Chad

As I posted a few days back, and now the refund accross the board has been confirmed, I hope the "65,000 pre-registered for next-generation TiVo TV" announced as part of the first quarter 2011 results on 20th April didn't actually take up the service. Surely Virgin can't afford £3,250,000 worth of refunds?

I've posted before that I don't think TiVo is selling well, and now I'm starting to see the signs. There is no way Virgin would refund millions worth of pounds without good reason, so I don't think current subscribers are anywhere near 65,000. Maybe the rumour I heard about 10,000 subscribers isn't as far off the mark as I thought. Also the way the TiVo price has been slashed smacks of desperation, it's almost as if Virgin are having a fire sale from launch.

When are the next quarter results announced, is it the end of July? Looks like Virgin are desperately trying to push up the numbers of TiVo subscribers before the end of this month to avoid egg on their face?

Just to clarify, I'm a very happy Virgin customer but I'm not blown away by TiVo whatsoever. I would have liked them to focus on more channels and content ahead of this fancy PVR.

I'd hardly say they will be refunding millions of pounds at all.