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Ro-me-ro · 05-07-2011, 16:43

I just upgraded from VIP20 to VIP50 and added TIVO (£107.05 with a 3rd box). I was told that I would be entering into a new 18 month contract which I felt was a bit extreme. I asked for either a 12 month contract or the same deal that new customers get with 18 month contract (6 month discount). I was told that VIP package was only for existing customers so I left it at that. Checking the website I can see that the VIP deal is available to new customers at pretty much the exact same price...

Should I be getting the same deal as new customers? Thanks for any advice given.

Rom

05-07-2011, 16:43	#1510
Ro-me-ro Inactive Join Date: Aug 2010 Posts: 7	Re: VIP/VIP+ New and Improved VIP Package I just upgraded from VIP20 to VIP50 and added TIVO (£107.05 with a 3rd box). I was told that I would be entering into a new 18 month contract which I felt was a bit extreme. I asked for either a 12 month contract or the same deal that new customers get with 18 month contract (6 month discount). I was told that VIP package was only for existing customers so I left it at that. Checking the website I can see that the VIP deal is available to new customers at pretty much the exact same price... Should I be getting the same deal as new customers? Thanks for any advice given. Rom