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Originally Posted by Chad
Got to agree with The Don. People who signed up for TiVo from the beginning beleived they were getting a good deal, and would be paying less than new customers. The main complaint from early adopters of TiVo appears to be more to do with deception from Virgin more than aything else.
Another PR shambles from Virgin. My favourite throughout this campaign was the Dear Dean e-mail .... priceless.
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Yes that was a truly wonderful cock-up.