Quote:
Originally Posted by DaBoz
So if we call to complain and get £50 back, are we logged as a complainer who phones up to get cash off their deal?
Some companies black flag customers who use these tactics, bit like going through retentions to get price reductions.
I don't like the idea of moaning in order to get £50 back, if VM feel I am entitled to it.
Boz
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That complete and total nonsense, companies may note if you tried to get money or discount from them dishonestly. No company will black flag a customer ringing up to make an inquiry.
After you've made your "inquiry" VM or any other company will decide if you have a case for them to give you a fair discount or credit. its that simple, no blacklists.