Quote:
Originally Posted by TheDon
Just had a call back from VM after complaining, £50 credited to my account, my love for VM and Tivo is restored.
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Well done! Virgin should now be offering this to everyone in your position, I see this as an admission from Virgin that they didn't give the first customers accepting TiVo the "great deal" they were advertising. Let's hope for their sake the 65,000 pre-registartions, as mentioned in the 1st quarter results, didn't take TiVo as it'll cost them a fortune in refunds!
The Dons better effect came when Virgin gave him £50.00 back!