Quote:
Originally Posted by adzii_nufc
The thing is with the people that don't get the advertised speeds is it all works off percentages.
For example if they stated 80% of 50mb subscribers hit the advertised speeds I'd find that acceptable knowing that we are miles away from problem-free broadband.
Then sky release figures of a mere 20% of customers get the advertised speeds which is unacceptable
The above are examples and in no way represent Virgin or Sky
He does not need proof as no broadband is fail-proof and there will always be complaints but I agree with what you are saying by delivering your evidence of Virgin's multiple awards and fewer complaints than other ISP's
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The other 20% of Virgin customers are probably not using any anti-virus software and or using an old 486!
I have never found the speed test to give me less than 29MB on my 30MB connection.