Thread: TiVo Is the TiVo charge now £3 per month on all TV packs?
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Old 04-07-2011, 15:12   #173
TheDon
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Re: Is the TiVo charge now £3 per month on all TV packs?
Quote:
Originally Posted by montehampster View Post
The fact is you shouldn't have had to phone Virgin they should have been proactive and advised all customers who paid full price they would refund the difference.

Tivo is a quality product that is arguably the best thing ever to happen to cable but as always Virgin's customer relations can so quickly turn it into a disaster!
Maybe they will in time, they said they've had a fair few complaints and were expected them.
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