Quote:
Originally Posted by dave6x
I'd be happy with that as I'd be paying VM less than half of what I do now for my seriously contended 10Mb/s "fibre optic broadband". It hasn't always been like this, a few years ago it was rock solid, but has deteriorated to 2Mb/s - 5Mb/s at peak times!!!
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Quote:
Originally Posted by adzii_nufc
The thing is with the people that don't get the advertised speeds is it all works off percentages.
For example if they stated 80% of 50mb subscribers hit the advertised speeds I'd find that acceptable knowing that we are miles away from problem-free broadband.
Then sky release figures of a mere 20% of customers get the advertised speeds which is unacceptable
The above are examples and in no way represent Virgin or Sky
He does not need proof as no broadband is fail-proof and there will always be complaints but I agree with what you are saying by delivering your evidence of Virgin's multiple awards and fewer complaints than other ISP's
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Couldn't have put that any better I'm not calling VM BB I get a rock solid 30mb consistently , I'm merely pointing out no ISP is perfect including VM. There will always be over contended areas and faults on any network.