Cable Forum - View Single Post

dex77 · 28-06-2011, 18:50

Hi, I'm a little confused at the moment. I have had 50MB for the last 11 months and I'm paying £28 a month. I noticed that on the Virgin Media website for new customers there charging £25 a Month after 3 months. I just been on the phone with them to try to get £25 a month deal for the next 12 months, the customer services guy would not let me have it stating that cause I'm an existing customer then I can't have this deal. I don't understand the logic of this. Say 50MB went down to £20 a month a year or 2 down the line.... would I still be stuck with £28 a month and not entitled to the cheaper deals they are offering new customers?!!.....

28-06-2011, 18:50	#1
dex77 Inactive Join Date: Dec 2010 Location: Lancashire Services: SkyHD, Virgin Media 100MB Posts: 39	Prices For Existing Customers. Hi, I'm a little confused at the moment. I have had 50MB for the last 11 months and I'm paying £28 a month. I noticed that on the Virgin Media website for new customers there charging £25 a Month after 3 months. I just been on the phone with them to try to get £25 a month deal for the next 12 months, the customer services guy would not let me have it stating that cause I'm an existing customer then I can't have this deal. I don't understand the logic of this. Say 50MB went down to £20 a month a year or 2 down the line.... would I still be stuck with £28 a month and not entitled to the cheaper deals they are offering new customers?!!.....