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BenMcr · 27-06-2011, 16:11

Virgin certainly do credit for loss of service, once they know the start and end date of the fault

There is no point crediting whilst the fault is still ongoing

However not paying your bill isn't the best way to resolve the issue

27-06-2011, 16:11	#2
BenMcr Inactive Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: No Virgin Broadband Still Charged Virgin certainly do credit for loss of service, once they know the start and end date of the fault There is no point crediting whilst the fault is still ongoing However not paying your bill isn't the best way to resolve the issue