[Stephen]

Originally Posted by Pantsu-san

I agree. My case & previous service history was unique and it can be backed up by formal complaints to CISAS and the ISPA. Contacting the CEO's office without such extenuating circumstances should be completely discouraged.

Exactly, you should try everything possible and have alady had complaints raised and instigated before considering contacting the CEO office. Not just because you want a modem that is no longer produced as you think the superhub might not work great.