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Originally Posted by mal potts
 I would like to upgrade to 20MB, but when my NTL was first installed on the XL package, the best speed I could get was 4MB, this was despite having a new fibre cable dragged through from the main junction 150mt away.
I had to endure nearly 10 weeks of telephone calls and bad service before my problem was resolved, (not to my satisfaction). I had to be settling for a downgrade of my XL package for my internet connection.
My main concern is that if I opt for 20MB will I have to jump through the same hoops if I cannot get somewhere close to this speed or is it now routine to get a more reliable and faster download speed? |
If you check out this link then you will see that you will also get a £5 a month reduction for the first six months when upgrading to 30mb from 10Mb.
http://shop.virginmedia.com/existing...broadband.html
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If you're on 10Mb broadband you can upgrade for a one-off payment of £30 and you'll get £5 off your bill for 6 months.
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