Quote:
Originally Posted by Pantsu-san
Ok. Here's the facts :
a) upgrading a VMNG300 to a 100Mb service does NOT require a manned install. It's nothing more than a configuration file sent to the modem.
b) this has been done via the CEO office.
Anyone stating that the above CAN NOT be done, to me, is telling fibs of the highest order and is in need of some serious retraining.
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Once again do please take the time to understand that if the CEO's office did what you say then
they are going against process and that has absolutely nothing to do with any training whatsoever as our advice is correct and that is how it should be done.
So just because it may have been done in your case it does not make it right.
So once again no one on here is telling lies or even fibs so please do be aware of that simple fact.
---------- Post added at 19:02 ---------- Previous post was at 19:00 ----------
Quote:
Originally Posted by qasdfdsaq
Saying you can't, when you can is certainly not the correct information.
The CEO office clearly doesn't have to follow process, hell if they're actually the CEO's office they make the process.
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Have you not noticed that we are getting accused of lying when he has been advised of the correct process which is irrespective of the CEO's office not following their own processes.