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photodude · 22-06-2011, 11:56

Yep, all fixed, and I get £5 pcm off my bill for the next 12 months (new contract), and upgrade to 30meg with no activation fee :-) Engineer is coming out Friday morning to get everything hooked up to 30meg, so I'm more than happy with the deal. They did offer me the option to have credits put on my account for loss of service, but doing it the way they have, has saved me £90.
That's what ya get when you speak nicely to customer services, and let them take control of what they want to do for you.

22-06-2011, 11:56	#13
photodude Inactive Join Date: Sep 2007 Posts: 151	Re: Wakefield, wake7 and wake8 issues Yep, all fixed, and I get £5 pcm off my bill for the next 12 months (new contract), and upgrade to 30meg with no activation fee :-) Engineer is coming out Friday morning to get everything hooked up to 30meg, so I'm more than happy with the deal. They did offer me the option to have credits put on my account for loss of service, but doing it the way they have, has saved me £90. That's what ya get when you speak nicely to customer services, and let them take control of what they want to do for you.