Quote:
Originally Posted by kenoliver
Totally agree with every word,
But as for a refund I have had my box for 39 days of sheer pain, tried to get a refund this morning and my V+ box back was refused
see my thread here save me typing it all out again
http://www.cableforum.co.uk/board/11...up-page-5.html
Good Luck  |
They cant refuse to take the box back if it doesn't work properly
the '28 day' gig is a 'customer satisfaction' thing, like Argos, and they are not legally obligated to take it back in 28 days because they are not legal obligated to 'satisfy you' ("does not affect your statutory rights" thing)
They are, however legally obligated to sell you something 'fit for purpose' and if your problems are half what you describe it isn't (fit for purpose) = breech of contract
If you really want to return it - phone them back - report it faulty and tell them to get it out of your house - you would be at liberty to give them a time scale for removing it and tell them you will not be making any more payments for it - it would be wise to put this in writing