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photodude · 20-06-2011, 11:46

Pulled a bit of info from CS this morning. The fault ticket ref is F001626122, and it is apparently a UBR software fault (if that makes sense?). The screens apparently show that they are waiting on Motorola to supply/apply a patch/fix, and there is no fixed time for this to be completed :-( Their system was updated just after 11AM today, so it looks like we are now waiting on a third party (motorola) to fix their gear for Virgin.

NOT a happy bunny, but what can ya do?????? At least I won't be paying for all the time it's playing up like this ;-)

20-06-2011, 11:46	#5
photodude Inactive Join Date: Sep 2007 Posts: 151	Re: Wakefield, wake7 and wake8 issues Pulled a bit of info from CS this morning. The fault ticket ref is F001626122, and it is apparently a UBR software fault (if that makes sense?). The screens apparently show that they are waiting on Motorola to supply/apply a patch/fix, and there is no fixed time for this to be completed :-( Their system was updated just after 11AM today, so it looks like we are now waiting on a third party (motorola) to fix their gear for Virgin. NOT a happy bunny, but what can ya do?????? At least I won't be paying for all the time it's playing up like this ;-)