Quote:
Originally Posted by fredtheted
Being completely dis-satified with the picture quality, lack of programme reminder and padding default, I have swallowed the bullet and exercised my TIVO 28 day return option and am going back to Virgin+hd.
I do not think 'Retentions' were very happy, as they are delivering a replacement box tomorrow, no set time- just an all day wait-, and have to install this myself. They will arrange to pick up the TIVO at a later date, but this will be at a time that i am agreeable with. They did offer to send someone to reinstall, but wait for it the earliest date was 16 July.
I know Virgin are looking into these problems, but who knows how long the wait for any solution, if any.
Their engineers response to the picture quality was change my lcd tv to an led tv.
PS... is it easy to reinstall the Virgin+ hd box, bearing in mind I am 68?
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A hard decision for you, I had exactly the same choice to make and just came down on the other side. I'm still twiddling my thumbs waiting for the first proper software update (beta or otherwise) and each day I wonder if I made the right choice. For now I think I did, but ask me again in a month.
Boz