Quote:
Originally Posted by Maggy J
Hmm. Sad how being polite is so unusual these days..  |
Something I lament quite a lot, both online and in real life.
Quote:
Originally Posted by _wtf_
Yet you still have BS in your sig. That's the bit that annoys me. If people don't see the posts where you openly admit you are following the company line
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Following the company line as it applies to his tier of service within the infrastructure, yes. But of course the line is subject to change as you go up through the hierarchy, which is why those in the CEO's office are able to circumvent usual practice in aid of excellent customer service. This often results in retention and/or praise to VM after dealing unsuccessfully with the 1st line offshore support for example.
I think that's the short version, anyway. Bit verbose though!
Quote:
Originally Posted by Nopanic
Remember he's only a member too .. I think someone coming to the forum reading all the Superhub bashing will be lead down the other path ..
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Depends on how it is done. I'm among the group who won't call either the kit or the supporters of it silly names: I honestly think the poor performance in some quarters speaks for itself, so blowing things way out of proportion isn't necessary or useful in reinforcing my particular side of the debate.