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kwikbreaks · 17-06-2011, 07:25

Following Masque's advice I reported my Superhub as faulty and the VM community techs sent me another. This is a copy of my post on the VM community board reporting on the replacement...

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Rather than wait for connectivity problems to show up I decided to try a test using my N wireless (Atheros) laptop. This is in the same room as the hub about 5m from it.

A speedtest using the Speedtest.net London server showed my normal 50/4.7Mbps result. Latency wasn't noticeably different from previous wired tests. Not being a gamer I don't have any fixation on ping and don't recall the sort of figures I had pre Superhub.

With the hub set at 145Mbps mode I ran an Acronis TrueImage backup of the laptop to a wired network device. Using TaskManager to view the speed this showed peak speeds of 30% of the reported 130Mbps connection (39Mbps) and I had to leave it running overnight. It completed sussussfully.

With the hub set at 300Mbps this same backup failed to complete 3 times. Peak speeds were ~ 17% of the 300Mbps (51Mbps). A reboot of the hub was needed before anything could connect by WiFi after each failure. Wired was OK but just turning the wireless off and on again wouldn't clear the fault.

As my wired network is based around a couple of switches and I use the hub just as an internet gateway and WiFi AP no high volume traffic goes across its switch so I can't say for certain how it would perform wired.

It seems clear to me that the WiFi problems I experienced were not the result of a faulty unit and are either inherant in hardware which is not up to the job or faulty firmware which given Netgear/VMs past track record is not going to be properly fixed any time soon so I'll be contacting the CEO office to see if they have any modems left.

17-06-2011, 07:25	#1
kwikbreaks Inactive Join Date: May 2010 Services: Plusnet FTTC, FoxSat HDR for TV, Vonage VOIP. Posts: 2,082	My replacement Superhub Following Masque's advice I reported my Superhub as faulty and the VM community techs sent me another. This is a copy of my post on the VM community board reporting on the replacement... ====== Rather than wait for connectivity problems to show up I decided to try a test using my N wireless (Atheros) laptop. This is in the same room as the hub about 5m from it. A speedtest using the Speedtest.net London server showed my normal 50/4.7Mbps result. Latency wasn't noticeably different from previous wired tests. Not being a gamer I don't have any fixation on ping and don't recall the sort of figures I had pre Superhub. With the hub set at 145Mbps mode I ran an Acronis TrueImage backup of the laptop to a wired network device. Using TaskManager to view the speed this showed peak speeds of 30% of the reported 130Mbps connection (39Mbps) and I had to leave it running overnight. It completed sussussfully. With the hub set at 300Mbps this same backup failed to complete 3 times. Peak speeds were ~ 17% of the 300Mbps (51Mbps). A reboot of the hub was needed before anything could connect by WiFi after each failure. Wired was OK but just turning the wireless off and on again wouldn't clear the fault. As my wired network is based around a couple of switches and I use the hub just as an internet gateway and WiFi AP no high volume traffic goes across its switch so I can't say for certain how it would perform wired. It seems clear to me that the WiFi problems I experienced were not the result of a faulty unit and are either inherant in hardware which is not up to the job or faulty firmware which given Netgear/VMs past track record is not going to be properly fixed any time soon so I'll be contacting the CEO office to see if they have any modems left.